CaptainLock Locksmith serves all of Vancouver — UBC, South Vancouver, Kitsilano, Marpole, downtown, and every neighbourhood in between — with honest pricing, real training, and video-verified work. We’re minutes away via the Oak Street and Arthur Laing bridges, not a call center dispatching from somewhere else entirely.
BC Security License #B7120
Anywhere in Greater Vancouver
No Fix, No Charge
Emergency Locksmith – 15 to 30 Minute Response
Locked out from your car, office, or home? Our Red Seal Certified team handles emergency locksmith and car door unlock calls fast 15 to 30 minutes across Richmond and Vancouver, with real technicians, not a call center.
Car Key Replacement & Automotive Locksmith, On-Site or In-Shop
Need a car key replacement or key fob programming? Our automotive locksmith service covers most makes and models we come to your vehicle, or you visit our Richmond shop. No dealership wait.
Key Cutting, Key Copy & Key Maker — Walk-In, No Appointment
Our key cutting, key copy, and key maker service is done on the spot at our real Richmond shop — house keys, mailbox keys, file cabinet, and padlock keys, made while you wait.
Fob Copy & Fob Duplication for Condos & Strata
Need a fob copy or fob duplication for your condo or strata building? It’s a service we handle daily across Richmond and Vancouver, not occasionally.
Door Lock Replacement, Lock Change & Rekey
From door lock replacement, lock change, and rekey service to repairs on deadbolts, knob locks, lever locks, and sliding door locks, our licensed and insured technicians handle it without shortcuts.
Deadbolt, Smart Lock & Mailbox Lock Installation
Our certified technicians install new deadbolts, smart locks, and mailbox lock replacements, plus high-security hardware fitted to actually hold up, not just look new.
Every technician joins with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell supervised by a Red Seal Certified Locksmith.
We’re low-key — we don’t do aggressive advertising, because our real specialty is the jobs other locksmiths can’t finish. Fabricate, weld, cut, make it work again — that’s genuinely our approach. Other locksmiths subcontract difficult jobs to us, and customers who’ve been turned away elsewhere find us on their own. Multlock balcony doors are a common example: we know how to open them and where to source the parts, and we get regular calls specifically about this from downtown Vancouver.
The Vancouver Police Department works with us directly, and several government buildings in Vancouver call only us for their locksmith needs — the kind of trust that isn’t built through marketing.
We won the tender for a full lock replacement project at BC Children’s Hospital — almost 4 months, covering nearly every commercial lock hardware application that exists. That project meant knowing fire code standards for hardware installation inside and out, not just holding a Red Seal — real, hands-on experience with government facilities, new construction, and everyday residential calls, all at once.
Marpole was historically directly connected to Richmond by its own bridge before the Oak Street Bridge existed — today, that same route means fast, direct access into Vancouver, not a long haul across the region.
How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.
All of Vancouver — UBC, South Vancouver, Kitsilano, Marpole, downtown, and everywhere in between.
15-30 minutes for emergencies, thanks to quick access via the Oak Street and Arthur Laing bridges.
Yes — including a full lock replacement project at BC Children’s Hospital, and ongoing work with police, fire departments, and strata corporations.
Yes — it’s genuinely our specialty. Other locksmiths subcontract difficult jobs to us, including things like Multlock balcony doors, where we know both how to open them and where to source the parts.
Yes — car locksmith service, mobile to you or at our shop, for most makes and models (see our full [Automotive →] page for exclusions).
Send us a message we’re licensed, local, and ready to help anywhere in Richmond, Vancouver, Surrey, Burnaby, and across the Lower Mainland.
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