CCTV & Security Cameras - Residential, Commercial, and Industrial
We design and install camera systems for homes, businesses, industrial sites, and construction sites from a simple 4-camera home setup to full closed-circuit systems with AI, facial recognition, and license plate recognition.
Licensed Insured
BC Security License #B7120
$59 Service Call
Anywhere in Greater Vancouver
90-Day Warranty
No Fix, No Charge
Services
Camera Types We Install
Dome cameras
wide viewing angle, hard to tell which direction they’re pointed, vandal-resistant options available
License plate recognition
automatic vehicle identification for gated properties and parking
What's Included
Facial Recognition - Installed the Right Way
We can install facial recognition-capable cameras, but we’re upfront about what that requires under BC law. BC’s Privacy Commissioner has already ruled that using facial recognition without explicit customer consent violates provincial privacy law (PIPA) a major retailer was found in breach of this exact rule in 2023. If you want this feature, we’ll walk you through the signage and consent requirements you need in place, not just install the hardware and leave you exposed.
Every Property Type :
Residential
Residential
Residential
Residential
Customer Reviews
Trusted by Our Customers
- MON – FRI: 10 AM – 6 PM
- 11780 RIVER RD., UNIT 175, RICHMOND, BC
Real Training. Real Experience.
Every technician joins with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell a Red Seal Certified Locksmith and AAADM Certified Automation Inspector. We’re authorized dealers for ICT and HID, and our senior technician Arkadiy is a licensed FSR.
See the Difference
HOW WE COMPARE
CaptainLock
Typical Access Control Company
1. Locksmith side (cylinders, locks, hardware)
- Fully licensed locksmith on staff
- Usually can't touch this
2.Compliance guidance (PIPA, signage, consent
- Advised on every job
- Often not mentioned at all
3. When you call
- We pick up immediately
- Often hold for hours
4. Response time
- Same-day emergency
- Often 1-2 weeks
5. Property types
- Residential, commercial, industrial, construction sites
- Often limited to one category
6. Hidden fees
- None, ever
- Often added after the fact
7. Contract required
- No contract, ever
- Often multi-year service contracts
Why CaptainLock
Trusted by Amazon, Real Canadian Superstore, and Tim Hortons
We’ve installed CCTV systems for Amazon’s Burnaby facilities, Real Canadian Superstore, Tim Hortons, and local small businesses across BC — the same real, recognizable client base behind our other security work.
The Job Other Companies Turned Down
We took on a CCTV project other companies wouldn’t touch — cameras needed at extreme height, on a building built entirely of reinforced concrete. We brought in scissor lifts and heavy equipment to reach the work safely, and drilling through reinforced concrete meant the job took longer than a standard install. We finished it properly, not just quickly.
Hikvision and Dahua — Industry-Standard Brands
We install Hikvision and Dahua systems, the same widely-trusted brands used across the security industry — not an off-brand system that’s cheap upfront and impossible to service later.
Compliance-First, Not Just Installation
BC’s privacy laws around cameras — especially facial recognition — are real and actively enforced. We don’t just sell hardware; we make sure you understand what you’re legally required to do once it’s installed.
One Team for Cameras AND Everything Else
Cameras, alarms, access control, intercoms, automatic doors, and locksmithing — one company, not five different contractors who don’t talk to each other.
Licenses
Our Licenses
How It Works
PROCESS & PRICING
- How It Works
- Call us — we pick up.
- Free on-site estimate every quote is based on your actual property, not a generic price.
- We design the right system camera types, coverage, AI features, and compliance needs.
- We install and configure it, with remote viewing set up before we leave.
- Real guarantees:
- No contract, ever
- No hidden fees
- Same-day emergency response, 1-2 business days for non-emergency work
Real, Local and Ready When You Need Us
Locked out, need a new key, or thinking about upgrading your security? Call us Alan Bell and the CaptainLock team are a phone call away.
Come by the shop, or let us come to you. From your first call to the finished job, you’ll always know who’s coming and when no disappearing act, no guessing.
Have a question, need a quote, or want something specific handled? Reach out anytime
- (778) 960-5025
- 11780 River Rd., Unit 175, Richmond, BC
- info@captainlock.ca
-
Mon–Fri, 9am–5pm, by appointment
Mobile Service: 24/7
FAQ's
Frequently asked questions
How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.
1.Have you worked with any recognizable businesses?
Yes — including Amazon’s Burnaby facilities, Real Canadian Superstore, and Tim Hortons.
2. Do you take on difficult installs other companies won't?
Yes — including a project requiring scissor lifts and heavy equipment to install cameras at extreme height on a reinforced concrete building, after other companies turned it down.
3. What camera brands do you install?
Hikvision and Dahua, the industry-standard brands.
4.Can you install facial recognition cameras?
Yes — but we’ll walk you through BC’s PIPA consent and signage requirements first, since facial recognition without proper consent is a real legal risk.
5.Do you do license plate recognition?
Yes — for gated properties, parking areas, and controlled vehicle access.
6. How much does CCTV installation cost?
Every job gets a free on-site estimate, since pricing depends on your property size and camera count.
7. Do you install for construction sites?
Yes — temporary and permanent surveillance setups.
8. Do you install for construction sites?
No — no contract, ever.
Still You Have Doubts?
Access Control Systems — Designed and Installed as One System
Need a car locksmith in Richmond, Vancouver, Surrey, Burnaby, or anywhere across Greater Vancouver? We come to you, or you can visit us directly.
- 11780 River Rd., Unit 175, Richmond, BC
Need something else? See Commercial & Strata Property , Alarm Systems & Monitoring , or Fob & Building Access Duplication .
Service Request
Request Service in Richmond & the Lower Mainland Tell us what’s going on, and we’ll take it from there.