Intercom Systems - Video & Audio Door Entry, Any Building Size
From a small business wanting a front-desk buzzer for one door, to a full 165-unit high-rise wired from scratch, we install and service intercom systems across British Columbia.
Licensed Insured
BC Security License #B7120
$59 Service Call
Anywhere in Greater Vancouver
90-Day Warranty
No Fix, No Charge
Services
Types of Intercom Systems
Front desk release systems
Receptionist or front desk can see, speak to, and buzz in visitors
Brands We Install
Camden, Aiphone, Mircom, and DoorKing — matched to your building’s size and needs, not a one-size-fits-all system.
High-rise and multi-tenant systems
full building intercom networks, integrated with elevator access
Customer Reviews
Trusted by Our Customers
- MON – FRI: 10 AM – 6 PM
- 11780 RIVER RD., UNIT 175, RICHMOND, BC
Real Training. Real Experience.
Every technician joins with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell a Red Seal Certified Locksmith and AAADM Certified Automation Inspector. We’re authorized dealers for ICT and HID, and our senior technician Arkadiy is a licensed FSR.
See the Difference
HOW WE COMPARE
CaptainLock
Typical Access Control Company
1. Locksmith side (cylinders, locks, hardware)
- Fully licensed locksmith on staff
- Usually can't touch this
2.Full construction wiring, ground-up
- Yes, including elevator integration
- Varies
3 When you call
- We pick up immediately
- Often hold for hours
4.Response time
- Same-day emergency
- Often 1-2 weeks
5.Service area
- Across British Columbi
- Often limited to one region
6.Hidden fees
- None, ever
- Often added after the fact
7. Contract required
- No contract, ever
- Often multi-year service contracts
Why CaptainLock
Trusted by Starbucks, Tim Hortons, and Real Canadian Superstore
We’ve installed intercom systems for Starbucks, Tim Hortons, Real Canadian Superstore, Lions Gym, a Hot Yoga studio, and a First Nations society — real, recognizable businesses alongside community organizations, not just one type of client.
A 165-Unit Building, Wired From Scratch
One of our largest projects: a 5-story, 165-unit building in Vancouver, with 2 elevators, a gym, and an amenities room — full integration, from pulling the cables to installing and programming the intercom system. Not every intercom company can take on a project at that scale.
Most of Our Clients Are Small Businesses, 1-5 Doors
Beyond the large projects, the most common job we do is a business with one to five doors that wants real video and voice entry, controllable from the front desk or by phone. We size the system to what you actually need.
One Team for Intercoms AND Locksmithing
Every intercom system releases a lock. We’re the rare company that can install the intercom and also handle the actual lock, cylinder, and door hardware it’s connected to — one team, not two separate contractors.
Licenses
Our Licenses
How It Works
PROCESS & PRICING
- How It Works
- Call us — we pick up.
- Free on-site estimate – every quote is based on your actual building, not a generic price.
- We install the right system audio, video, autodialer, or full high-rise network.
- We integrate it with your access control, elevators, and doors if needed.
- Real guarantees:
- No contract, ever
- No hidden fees
- Same-day emergency response, 1-2 business days for non-emergency work
Real, Local and Ready When You Need Us
Locked out, need a new key, or thinking about upgrading your security? Call us Alan Bell and the CaptainLock team are a phone call away.
Come by the shop, or let us come to you. From your first call to the finished job, you’ll always know who’s coming and when no disappearing act, no guessing.
Have a question, need a quote, or want something specific handled? Reach out anytime
- (778) 960-5025
- 11780 River Rd., Unit 175, Richmond, BC
- info@captainlock.ca
-
Mon–Fri, 9am–5pm, by appointment
Mobile Service: 24/7
FAQ's
Frequently asked questions
How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.
1.What intercom brands do you install?
Camden, Aiphone, Mircom, and DoorKing.
2.Have you worked with any recognizable businesses?
Yes — including Starbucks, Tim Hortons, Real Canadian Superstore, Lions Gym, a Hot Yoga studio, and a First Nations society.
3. How much does intercom installation cost?
Every job gets a free on-site estimate, since pricing depends on your building size and system type.
4.Can you release the door from a phone?
Yes — our autodialer systems call your actual phone number, and you can remotely release the door from anywhere.
5. Do you handle large buildings, or just single doors?
Both — from a single-door business buzzer to a 165-unit, 5-story building wired from scratch, including elevator integration.
6. Do you also handle the lock and hardware, or just the intercom?
We’re licensed locksmiths as well, so we handle the full door, not just the intercom pane
Still You Have Doubts?
Access Control Systems — Designed and Installed as One System
Need a car locksmith in Richmond, Vancouver, Surrey, Burnaby, or anywhere across Greater Vancouver? We come to you, or you can visit us directly.
- 11780 River Rd., Unit 175, Richmond, BC
Need something else? See Commercial & Strata Property , Alarm Systems & Monitoring , or Fob & Building Access Duplication .
Service Request
Request Service in Richmond & the Lower Mainland Tell us what’s going on, and we’ll take it from there.