Burnaby’s density — Metrotown’s high-rises, Brentwood’s towers, SFU and BCIT’s student population — means locks, fobs, and access systems that look nothing like a typical single-family home. CaptainLock has two technicians who live locally in Burnaby, backed by the same real training, honest pricing, and video-verified work behind every job we do across Richmond and the Lower Mainland.
BC Security License #B7120
Anywhere in Greater Vancouver
No Fix, No Charge
Emergency Locksmith – 15 to 30 Minute Response
Locked out from your car, office, or home? Our Red Seal Certified team handles emergency locksmith and car door unlock calls fast 15 to 30 minutes across Richmond and Vancouver, with real technicians, not a call center.
Car Key Replacement & Automotive Locksmith, On-Site or In-Shop
Need a car key replacement or key fob programming? Our automotive locksmith service covers most makes and models we come to your vehicle, or you visit our Richmond shop. No dealership wait.
Key Cutting, Key Copy & Key Maker — Walk-In, No Appointment
Our key cutting, key copy, and key maker service is done on the spot at our real Richmond shop — house keys, mailbox keys, file cabinet, and padlock keys, made while you wait.
Fob Copy & Fob Duplication for Condos & Strata
Need a fob copy or fob duplication for your condo or strata building? It’s a service we handle daily across Richmond and Vancouver, not occasionally.
Door Lock Replacement, Lock Change & Rekey
From door lock replacement, lock change, and rekey service to repairs on deadbolts, knob locks, lever locks, and sliding door locks, our licensed and insured technicians handle it without shortcuts.
Deadbolt, Smart Lock & Mailbox Lock Installation
Our certified technicians install new deadbolts, smart locks, and mailbox lock replacements, plus high-security hardware fitted to actually hold up, not just look new.
Every technician joins with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell supervised by a Red Seal Certified Locksmith.
We work directly with Burnaby Public Storage and the Edmonds Community Centre, alongside a range of restaurants and strata buildings across the city — the kind of ongoing, named commercial trust that comes from consistent, reliable work, not a one-time job.
One of our two Burnaby-based technicians brings more than 20 years of hands-on experience to every call. The other specializes specifically in door repair and installation — meaning Burnaby gets both deep lock expertise and dedicated door hardware skill, not a generalist covering everything at once.
Our team’s licensing training happened at BCIT, and we do ongoing work at SFU when called — real, direct connections to two of Burnaby’s most recognized institutions.
Metrotown, Brentwood, and Lougheed are packed with condo towers and commercial buildings, each running its own master key or fob access system. That’s daily work for our Commercial & Strata Property → and Fob & Garage Remote Duplication → teams — not a special request.
How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.
Yes — two technicians live locally in Burnaby, for faster real-world response.
One has over 20 years of hands-on locksmith experience; the other specializes in door repair and installation.
Yes — including Burnaby Public Storage, Edmonds Community Centre, and various restaurants and strata buildings across the city.
Yes — our team trained and licensed through BCIT, and we do ongoing work at SFU.
All of it — Metrotown, Brentwood, Lougheed, Edmonds, Burnaby Heights, and everywhere in between.
Send us a message we’re licensed, local, and ready to help anywhere in Richmond, Vancouver, Surrey, Burnaby, and across the Lower Mainland.
Request Service in Richmond & the Lower Mainland Tell us what’s going on, and we’ll take it from there.
Complete the form below, and a screen expert will contact you soon.
