Richmond is where CaptainLock actually lives — our walk-in shop at 11780 River Rd., Unit 175. Key cutting while you wait, fob duplication, lock work and safes in-house, plus mobile service across the city. Every other city we serve gets dispatched from here.
BC Security License #B7120
Anywhere in Greater Vancouver
No Fix, No Charge
Emergency Locksmith – 15 to 30 Minute Response
Locked out from your car, office, or home? Our Red Seal Certified team handles emergency locksmith and car door unlock calls fast 15 to 30 minutes across Richmond and Vancouver, with real technicians, not a call center.
Car Key Replacement & Automotive Locksmith, On-Site or In-Shop
Need a car key replacement or key fob programming? Our automotive locksmith service covers most makes and models we come to your vehicle, or you visit our Richmond shop. No dealership wait.
Key Cutting, Key Copy & Key Maker — Walk-In, No Appointment
Our key cutting, key copy, and key maker service is done on the spot at our real Richmond shop — house keys, mailbox keys, file cabinet, and padlock keys, made while you wait.
Fob Copy & Fob Duplication for Condos & Strata
Need a fob copy or fob duplication for your condo or strata building? It’s a service we handle daily across Richmond and Vancouver, not occasionally.
Door Lock Replacement, Lock Change & Rekey
From door lock replacement, lock change, and rekey service to repairs on deadbolts, knob locks, lever locks, and sliding door locks, our licensed and insured technicians handle it without shortcuts.
Deadbolt, Smart Lock & Mailbox Lock Installation
Our certified technicians install new deadbolts, smart locks, and mailbox lock replacements, plus high-security hardware fitted to actually hold up, not just look new.
Every technician joins with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell supervised by a Red Seal Certified Locksmith.
When customers in Langley, Coquitlam or Delta ask where our walk-in shop is, the answer is Richmond. 11780 River Rd., Unit 175 — a real storefront where keys get cut on the spot, locks get worked on in-house, and safes get handled properly. Richmond gets that on its doorstep.
Our emergency response across Richmond runs 15 to 30 minutes, because our technicians live across the region rather than all sitting at one address. Richmond is home base, so this is the fastest coverage we have anywhere.
Every technician joins with a minimum of two years of industry experience, then completes a two-month in-house hands-on program under our founder Alan Bell, supervised by a Red Seal Certified Locksmith. That training happens here in Richmond.
Fob copies and fob duplication for condos and strata buildings are something we handle daily across Richmond, not occasionally. Same for car key replacement and key fob programming — come to the shop, or we come to the vehicle.
How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.
11780 River Rd., Unit 175, Richmond, BC — a real walk-in storefront, not a dispatch address.
No — house keys, mailbox keys, file cabinet and padlock keys are cut on the spot at the shop while you wait.
15 to 30 minutes for emergencies. Richmond is our home base, so it’s the fastest response area we have.
Yes — car key replacement and key fob programming for most makes and models, either at our Richmond shop or mobile to your vehicle.
$59, the same rate as everywhere in Greater Vancouver, with a 90-day warranty and no fix, no charge.
Send us a message we’re licensed, local, and ready to help anywhere in Richmond, Vancouver, Surrey, Burnaby, and across the Lower Mainland.
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