Richmond's Trusted 24/7 Locksmith Service - Emergency, Car, Residential & Commercial
Locked out or need a local locksmith you can trust? We’re Richmond’s real walk-in shop and mobile locksmith team, serving Richmond, Vancouver, Surrey, Burnaby and the rest of Greater Vancouver, day or night.
Licensed Insured
BC Security License #B7120
$59 Service Call
Anywhere in Greater Vancouver
90-Day Warranty
No Fix, No Charge
Customer Reviews
Trusted by Our Customers
About CaptainLock Locksmith
Who We Are
I’m Alan Bell, a Red Seal Certified Locksmith, and this trade runs in the family. My dad taught me, and today I lead a team of my own. But we’re not just locksmiths, we’re Locksporters: friends who genuinely love the craft, serving Richmond, Vancouver and the Lower Mainland. From lock repair and rekeying to fob duplication, safes and full security systems, we handle it all for homeowners, businesses, strata corporations and property managers.
Visit our shop at 11780 River Rd., Unit 175, Richmond, BC near Number 5 Road and River Road, just a 100-meter left turn from Richmond Sport & Fitness or call us for emergency or mobile service, and we’ll come to you with everything needed to finish the job on the spot.
Now to the interesting part: Our story didn’t start when we opened this Richmond locksmith shop. This address has quietly protected Richmond for over 45 years and there’s a reason we’re the ones carrying that legacy forward.
Services
Our Services
Emergency Locksmith
Emergency Locksmith – 15 to 30 Minute Response
Locked out from your car, office, or home? Our Red Seal Certified team handles emergency locksmith and car door unlock calls fast 15 to 30 minutes across Richmond and Vancouver, with real technicians, not a call center.
Car Key and Automotive Locksmith
Car Key Replacement & Automotive Locksmith, On-Site or In-Shop
Need a car key replacement or key fob programming? Our automotive locksmith service covers most makes and models we come to your vehicle, or you visit our Richmond shop. No dealership wait.
Key Cutting and Duplication
Key Cutting, Key Copy & Key Maker — Walk-In, No Appointment
Our key cutting, key copy, and key Duplicate service is done on the spot at our real Richmond shop — house keys, mailbox keys, file cabinet, and padlock keys, made while you wait.
Fob & Building Access Duplication
Fob Copy & Fob Duplication for Condos & Strata
Need a fob copy or fob duplication for your condo or strata building? It’s a service we handle daily across Richmond and Vancouver, not occasionally.
Lock Repair and Rekey
Door Lock Replacement, Lock Change & Rekey
From door lock replacement, lock change, and rekey service to repairs on deadbolts, knob locks, lever locks, and sliding door locks, our licensed and insured technicians handle it without shortcuts.
New Lock Installation And High-Security Upgrades
Deadbolt, Smart Lock & Mailbox Lock Installation
Our certified technicians install new deadbolts, smart locks, and mailbox lock replacements, plus high-security hardware fitted to actually hold up, not just look new.
- MON – FRI: 9 AM – 5 PM
- 11780 RIVER RD, UNIT 175A, RICHMOND, BC
Prefer to Visit Us?
Every technician joins our team with a minimum of two years of industry experience, then completes a two-month, hands-on in-house training program under our founder, a Red Seal Certified Locksmith. That means the person cutting your key isn’t guessing; they’re trained to get it right the first time, so you’re not back at the shop with a key that doesn’t turn.
Services
Our Team
Not your typical locksmiths we’re friends, problem solvers, and people who genuinely love what we do.
The CaptainLock Locksmith team is made up of licensed, highly trained technicians specializing in locksmithing, commercial doors, garage doors, access control, safes, and integrated security solutions. Whether it’s a late-night lockout or a complex commercial project, we arrive fully equipped and ready to get the job done right—the first time
No shortcuts. No unnecessary upselling. Just honest advice, quality workmanship, and a team that treats every customer with respect. We don’t leave until the job is done.
Need help? Visit our Richmond locksmith shop or let one of our mobile technicians come to you anywhere in Richmond, Vancouver, or across the Lower Mainland.
Licenses
Our Licenses
Real, Local and Ready When You Need Us
Locked out, need a new key, or thinking about upgrading your security? Call us Alan Bell and the CaptainLock team are a phone call away.
Come by the shop, or let us come to you. From your first call to the finished job, you’ll always know who’s coming and when no disappearing act, no guessing.
Have a question, need a quote, or want something specific handled? Reach out anytime
- (778) 960-5025
- 11780 River Rd., Unit 175, Richmond, BC
- info@captainlock.ca
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Mon–Fri, 9am–5pm, by appointment
Mobile Service: 24/7
Fast Response. Honest Advice. Quality Work.
Whether you visit our Richmond locksmith shop or call us for mobile service, our goal is simple: arrive on time, solve the problem properly, and make sure you feel confident and secure before we leave.
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Our Mission
One Team One Mission.
CaptainLock Locksmith proudly operates seven fully equipped mobile service vehicles serving Richmond, Vancouver, and communities throughout the Lower Mainland.
We’re more than coworkers we’re friends, teammates, and problem solvers who genuinely enjoy what we do. From emergency lockouts and key cutting to commercial doors, garage doors, access control, cyber security, and integrated security solutions, every member of our team is committed to delivering professional workmanship and exceptional service.
Outside of work, you’ll often find us volunteering in the community, supporting local charities, and giving back whenever we can. Helping people isn’t just our job it’s part of who we are.
Rating
Trust Built Strong
Appointment
Locksmith Appointment Booking
Locksmith Services Across Richmond, Vancouver, Surrey, Burnaby & Beyond Come by the shop, or let us come to you
Need a Locksmith? Let's Get You Sorted
Send us a message we’re licensed, local, and ready to help anywhere in Richmond, Vancouver, Surrey, Burnaby, and across the Lower Mainland.
Service Request
Request Service in Richmond & the Lower Mainland Tell us what’s going on, and we’ll take it from there.
FAQ's
Frequently asked questions
How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.
1. How much does car key replacement cost?
It depends on your vehicle a basic key cut costs less than programming a modern proximity fob. Tell us your make, model, and year and we’ll give you a real price before any work starts.
2. Is it cheaper than the dealership?
Yes, typically dealership key replacement usually costs more and requires an appointment. We’re generally cheaper, and if your car’s stuck, we come to you instead of requiring a tow.
3. Do you work on my car's make and model?
We work on nearly every make and model. The one exception is German vehicles BMW, Mercedes, Audi, VW, and similar their key systems require proprietary dealer-level equipment. Rather than attempt it without the right
tools, we’re upfront that it’s outside what we currently offer.
4. Is there a warranty on car key or fob work?
yes every job comes with a 90-day warranty, and if something doesn’t work right, we fix it free.
5. Do you come to me, or do I need to visit the shop?
Both we’re a mobile car locksmith, coming to your vehicle wherever you are, or you can bring your car or key into our Richmond shop if that’s easier.
6. What if I'm locked out of my car right now?
That’s an emergency situation see our Emergency Locksmith page for our fastest response, including car door unlock service.
Still You Have Doubts?
